Our CSR commitments

Our CSR strategy and commitments

In 2024, we worked on developing a CSR strategy for the Tourist Office, which will run until 2028.

Internal CSR indicators

1. Environment

• Number of employees using soft mobility in 2025: 54%
• Number of employees using soft mobility entirely or partially for their commute in 2025: 75%

• kWh consumed in 2024: -10% compared to the previous year & -30% compared to 2022
• Number of brochures collected in 2024: 421
• Number of prints (black and white and colour) in 2024: -6% compared to the previous year and -13% compared to 2022
  • Number of colour prints in 2024: -13% compared to the previous year & -16% compared to 2022
• Sorting mailboxes (reducing digital footprint)

2. Social / Societal

• Number of participants in our OT meetings in 2024: 392 & in 2025: 429
• Hours of training per employee per year in 2024: 23 hours
• Implementation of micro-donations at reception

3. Economy / Responsible purchasing / Territory

• Number of City Passes distributed in 2024: 716 & in 2025: 916
  • Travelling by public transport in 2024: 41% & in 2025: 53%
• Number of tickets sold with the Low-Carbon Fare in 2024: 43 & in 2025: 129
• Percentage of French products in shops in 2024: 75%

Green Destinations :platinum award

After initially achieving Silver certification in 2024, with a compliance rate of 77%, the destination reached 92% in 2026 and achieved Platinum certification, demonstrating strong momentum and a reinforced collective commitment.

This label, managed by the Tourist Office, encourages our teams to excel on a daily basis to make our organisation a model of sustainable and responsible tourism.

Charter for responsible travel

Would you also like to get involved in sustainable tourism? During your stay, we invite you to adopt certain practices that promote environmentally friendly tourism and support local businesses and products.