The members of the Tourist Office and Convention Bureau are real experts on Caen la mer and are on hand to welcome you, advise you, support you or simply talk to you all year round about all aspects of tourism.

The Association

The Caen la mer Tourist Office and Convention Bureau is an association under the French law of 1901.

Its Administration board is made up of 39 members divided into 3 colleges:

  • elected representatives
  • socio-professionals
  • qualified members

The President of the Caen la mer Tourist Office and Convention Bureau is Mr Hervé Lebel.

The structure’s area of competence covers the 48 municipalities of Caen la mer.

The tourist information office’s mission

  • Welcome, inform and advise
  • Promoting the destination
  • Promoting the area
  • Marketing the region’s offer

Our Tourist Information Offices

3

Tourist information offices and a truck

  • Caen
  • Ouistreham Riva-Bella
  • Lion-sur-mer (open only during the high season)
  • The truck (outside)

The team

27

permanent employees based at our offices in Caen and Ouistreham. During the season, a dozen seasonal staff are added to strengthen our reception teams.

The team is divided into 4 divisions: Reception, Administration, Marketing & Business Development and Promotion.

Emmanuelle Hardouin

Director

Administration

Annie Hendi

Financial Manager

Christine Dubost

Executive Assistant

Welcome Service

Alina Bouvier

Travel consultant & Head of Shop and Ticket Office
Ouistreham Office

Céline Douchin

Travel consultant
Ouistreham Office

Elvira Nedellec

Manager of the welcome service

Fammo Frangeul

Travel Consultant & Head of Shop
Caen Office

Gaëlle Lebrun

Travel Consultant & Partners assistant
Ouistreham Office

Guillaume Cailly

Travel Consultant & Documentation referent
Caen Office

Inès Ait Arkoub

Travel Consultant (work-study student)
Caen Office

Justine Zuiani

Travel Consultant & Quality and Label referent
Caen Office

Kris Permal

Travel Consultant & Agenda referent
Ouistreham Office

Nathalie Bachelot

Manager of Ouistreham and Lion-sur-mer welcome service
Ouistreham Office

Ophélie Hedin

Travel Consultant & Ticket Office
Caen Office

Promotion

Audrey Martin

Congress Office Assistant

Caroline Gramatyka

Congress Office Manager

Florence Nikolic

Promotion Manager & Press relationship

Morgan Pravos

Cruise manager

Marketing & Business Development

Alix Jonet

Digital communication officer
Communication

Céline Giguet

Group reservation agent
Groups & Individual Marketing

Floriane Gherrak

Heritage development
Groups & Individual Marketing

Jean Remy

Heritage development
Groups & Individual Marketing

Nathalie Petit

Group reservation agent
Groups & Individual Marketing

Nelly Lima

Partners Service Manager
Partners Service

Olivier Barjon

Web and Database Manager
Communication

Sylvain Paix

Sustainable Tourism Officer
Partners Service

Zélie Breval

Marketing & Business Development Manager

Zenon Moreau

Editions & Agenda Officer
Communication